Price from: $17
Discount: 5
Deadline: 8 hours
Free revisions: yes
Moneyback guarantee: yes
Company: Cyber Jam Limited
Country: UK
Years in business: 10
Speedy Top
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Top 3 writing services

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Speedy Paper

Deadline: 6 hours

Minimal price: $9

Star Star Star Star Star


Deadline: 6 hours

Minimal price: $7

Star Star Star Star Star


Deadline: 6 hours

Minimal price: $7.99


I got curious about this site because of surprisingly unanimous positive feedback. I couldn’t believe it when I saw dozens of 5-star reviews without a single complaint, so I decided to investigate and write a review of my own. As you can imagine, the reality behind the beautiful front wasn’t all that glowing.


  • Easy-to use-website
  • Helpful support


  • Low-quality of the delivered papers
  • Tricky refund policy

About Mycustomessay

MyCustomEssay appeared out of nowhere in 2011 as a part of the ever-expanding Cyber Jam Limited writing empire. So it’s no surprise the website runs under the same User Agreement and offers the same terms as many others. 

Prices, Deadlines, and Discounts

mycustomessay pricing

Unclear pricing was one of my primary concerns when I was thinking of getting a paper from Mycustomessay. They say the minimum rate is $17.55. Otherwise, the pricing policy remains a mystery. I guess choosing the longer deadline saved me from overpaying, but picking a native English speaker must have boosted the order total. I was also disappointed to learn that I could only get four references cited in my paper for free. If I’d needed five or more sources (up to 100), I’d have to pay an extra $5. It doesn’t seem fair, as most college professors require at least five sources to be used.

For all the positive reviews, the company seems incredibly greedy. Their loyalty program is a joke. Imagine paying over $1,700 (100 pages) just to get 15% off your next orders. And even spending over $400 will barely get you 5% off. 

Is Mycustomessay Worth It?

mycustomessay review

As I’ve mentioned before, I was overwhelmed by the sheer number of positive Mycustomessay reviews on Trustpilot and SiteJabber. But when I dived deeper, I found enough negative posts to make it obvious the website isn’t as flawless as it wants to seem. And now I get to add my opinion into the mix through this Mycustomessay review

The paper I got wasn’t worth the $60+ I paid. Considering the unstructured narrative and the lack of proper analysis, I felt like the person working on my essay had no idea what they were doing. Besides, I opted for a native English speaker, but I could tell that wasn’t the case. Awkward word choice made it obvious the paper was written by someone with barely passable linguistic skills. Moreover, the writer didn’t put much thought into choosing references which made some of the arguments completely unsupported.

Terms of Use

You know a review would be incomplete without the most outrageous clauses of the User Agreement. This time, I’ve found a few you should know about. For one, the terms haven’t been updated in two years. For another, the company retains exclusive intellectual property rights to your papers, while you only get limited, non-exclusive rights. Finally, the User Agreement prohibits you from submitting the paper as your own, and if you end up using it as a guide, you need to cite the website as a source.

The refund policy is traditionally convoluted and incomprehensible. However, several scenarios are likely to produce a partial refund, like formatting inconsistencies or grammar mistakes. As always, the company may choose to ignore your claims and refuse to pay you back.


If you’ve talked to one essay mill support agent, you’ve talked to them all. So I won’t draw out this Mycustomessay review with useless details. I’ll just tell you that the support agents were always quick to join the live chat and answer my questions. On occasion, they were a bit prying and impatient, but my overall impression is quite positive.

mycustomessay support

Final Thoughts

Despite its impressive reputation and nice design, this company isn’t worth your time or your money. With rates that high and additional charges for everything, including extra sources, you would expect flawless results. Unfortunately, the writing quality is underwhelming, even if you splurge on an ENL writer. And the User Agreement makes sure you won’t get a penny of your money unless you agree to store credit. The customer support team is pleasant enough, but that’s no reason to stick with this essay mill despite its plethora of shortcomings. 

Is safe or not? You might get good writing if you’re lucky, but that’s not the chance you want to take with your GPA on the line. I say skip it and find a better service.


Is legit?
Like half a dozen other essay mills, this site is a part of Cyber Jam Limited, registered in the United Kingdom (Company No 08796322). While it looks legitimate at first glance, there’s something fishy about this business.
Is reliable?
Not by a long shot. Even when you pay extra for the cream of the crop writers, there’s no guarantee you’ll get a good college essay. This is not the company to trust when you’re short on time and can’t afford several rounds of revisions.
Is a scam?
Not in the common sense of the word. Still, I believe the company makes promises it doesn’t uphold and produces papers that aren’t worth the money they charge. It makes no sense to use this site as there are plenty of affordable and reliable services.

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